From Overwhelmed to On-Track with Mercy by Your Side
Virtual Assistant & Admin Operations Support for Founders and Small Teams.
I help you reclaim your time with streamlined email, calendar, and workflow systems that keep your business moving.
Virtual Assistant & Admin Operations Support for Founders and Small Teams.
I help you reclaim your time with streamlined email, calendar, and workflow systems that keep your business moving.
With over 5 years of experience as a Virtual Assistant, Operations Support Specialist, and Customer Support Pro, I help entrepreneurs and small business owners streamline workflows and deliver exceptional client experiences.
From managing inboxes, calendars, and client onboarding to handling projects and content creation, I turn behind-the-scenes chaos into clarity. I'm skilled in tools like HubSpot, Trello, Notion, Google Workspace, and Canva. I recently built this website using AI-assisted code generation to showcase my tech adaptability and problem-solving mindset.
My goal? To give you the freedom to focus on growth, while I take care of the details, with care, creativity, and consistency.
Keep your inbox organized, prioritize responses, and automate replies to save you hours each week.
Schedule meetings, send reminders, and block productivity time to optimize your schedule.
Setup and maintain workflows in Trello, Asana, or Notion to keep your projects on track.
Configure tools like Zoho, HubSpot, or Airtable for your sales pipeline and customer management.
Design social graphics, slide decks, and video edits in Canva to enhance your brand presence.
Streamline tasks with Zapier, spreadsheets, and dashboards to save time and reduce errors.
Streamlined email workflows for a 50-person team.
Optimized scheduling for a busy executive team.
Automated report generation saving 10+ hours weekly.
Reduced onboarding time from 5 days to 2 days.
Centralized content planning for marketing team.
Created a no-code CRM solution for small business.
Automated meeting notes and follow-up system.
Migrated 10,000+ records between platforms.
Improved sales visibility and forecasting accuracy.
Created 100+ marketing assets for social media.
Automated inventory tracking for e-commerce store.
Implemented customer feedback collection process.
Founder, TechStart Inc.
"Mercy transformed our chaotic inbox into a well-oiled machine. Her email management system saved us at least 10 hours per week, allowing our team to focus on product development instead of admin work."
CEO, GrowthMarketing
"As a busy executive, my calendar was a constant source of stress. Mercy implemented a system that not only optimized my schedule but actually created buffer time for strategic thinking. Game changer!"
Director, Creative Agency
"Mercy's Notion content calendar system brought order to our chaotic marketing workflow. She understands both the creative process and the need for structure. The perfect combination for our team!"
